Tropical Rewards App app good for
I cant believe they limit the customization fields- please at least allow a splenda option or a place to write notes like if we want light sauce ect!
I am loving this app! I love ordering in advance, and havent had a single problem picking up my orders and I LOVE the ability to pay with the app. My only request is - may I please have an area for comments? I like to substitute fruits to keep it interesting and the app only allows me to remove. I have significantly increased my trips to Trop because of the app.
I love this app! I love that it just links to your credit/debit card and you dont have to keep refilling a gift card (I.e. Starbucks rewards program) to earn points. I also love that you can order from the app! Makes trips quick and easy!
I have always been a fan of TS and now we finally get one in my town. Lucky for me it is close to home. I visit 4-5 times per week and love having the option of much cleaner food.
Overall very happy with the app. Easy to use and I get all the discounts as advertised and when I spend $50. But it is annoying and frustrating that when I go to a store that does not accept/use the app for payment there is no way to get credit for my purchase. I should be able to scan my receipt into the app. But thats the only negative thing about the app to me. Otherwise its great!
I absolutely love tropical smoothie! So far so good on the app. I use it mostly to pay at the window.
My two complaints are
1) i really like the watermelon smoothie and the Limey blimey but every time I get one or the other they taste different. One time too much mint, next you cant taste the lime, or not enough mint etc. do you not use the same measurements every time?
2) living north of Cedar City Utah I have to drive to the south end of town to get a smoothie. Now they are soon opening one at the center interchange. Why not put one out by the Maverick at the north interchange? It would be a great location and Im positive it would be very busy.
Some bad moments
App offers $5 when you download it and place your first order but there is no way to apply the $5 to the order. Then I get here 10 min after my order is supposed to be ready and its still not ready.
I ordered a smoothie and chose pick up time 20 minutes later. Arrived right on time and store hadnt received order-I already paid with CC and received receipt via email. As I re-ordered, now waiting for it be made-defeating the whole point of advance ordering, slip printed exactly at pick up time 5pm--I dont want them to get order when I arrive--whats the point--please fix to have order get sent in advance!!!!
Their app displays only a list of addresses! Theres no map view. This made it far too time consuming to find a location to order from while on the road, so I simply pulled up the Chipotle app (with a map view) and gave them my business.
Add a map view of locations nearby!
By far the slowest drive thru I have ever been to. I usually go through when I need to catch up on emails, take a nap, or a conference call.
If a tropical smoothie does not have a QR reader then youre SOL. If youre going to push the app at least provide your stores with the proper equipment (looking at you Michigan locations)
Cant customize a smoothie to have Splenda. No nutrition info.
Cant use it so will delete ap.