15 year-long customer will never return.
After first downloading the app and having initial trouble receiving the $4 credit promised for downloading the app, I disregarded it as a new technical issue and let it go. Ive now missed a total for 4-5 credits after scanning my app in store. I filed 3 complaints with TSC Support the 3 complaints with the main corporate offices. Only two contacts were returned. The first offering a meager $3 on the $5 I spent. The second came from a cheeky funny man named Charlie, who encouraged me to send him pictures of all of my receipts (which I no longer have) and he would comp me 10%. Well I didnt pay 10%, I paid 100%. Why should I have to pay $75 to get a free drink when its advertised as $55? Its been three weeks since I contacted TSC again stating Id been ripped off and was not satisfied with Charlies snide comments and gleeful, mocking sentiments. No word. Nothing. TSC is willing to lose a 15 year customer over $15. Ive filed a scam complaint with BBB and will never set foot in a TSC store again. Sad. Dont waste your time or money on this piece of garbage.
WONT BE BACK xo about
Tropical Rewards App, v1.2.1